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Well my new mercury optimax with only 4 hours on it left me stranded today on Douglas. The lower unit when out or I slung a prop.

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That sucks. Hope you get it fixed quick. I saw a youtube video about a quality control issue with mercs on tracker boats not too long ago. They had a casting defect that caused a major oil leak. They wouldn't allow the dealers to pull parts from other engines to fix it either, had a 4 month wait on new parts, because they were behind on production. Factory customer service sucks from them. Several people commented that they had the same problem. 

Edited by brwnbass

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13 minutes ago, brwnbass said:

That sucks. Hope you get it fixed quick. I saw a youtube video about a quality control issue with mercs on tracker boats not too long ago. They had a casting defect that caused a major oil leak. They wouldn't allow the dealers to pull parts from other engines to fix it either, had a 4 month wait on new parts, because they were behind on production. Factory customer service sucks from them. Several people commented that they had the same problem. 

The boat and motor is less than a month old. If I couldn't use it for four months and making the payment on it I'll probably be in jail. 

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That freaking sucks. Hope she’s fixed quick

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On 4/28/2019 at 11:09 AM, brwnbass said:

That sucks. Hope you get it fixed quick. I saw a youtube video about a quality control issue with mercs on tracker boats not too long ago. They had a casting defect that caused a major oil leak. They wouldn't allow the dealers to pull parts from other engines to fix it either, had a 4 month wait on new parts, because they were behind on production. Factory customer service sucks from them. Several people commented that they had the same problem. 

There’s a guy on YouTube that had months of dealing with em, over a casting issue. I can’t remember which motor he had. 

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Update! Somehow the plug on the lower unit vibrated out, so all the gear oil came out and locked up the lower unit. Hoping to have it back next weekend.

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Good grief, that sucks. I’m assuming that’s covered under warranty, or by the dealership?

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3 hours ago, SteveHTN said:

Good grief, that sucks. I’m assuming that’s covered under warranty, or by the dealership?

Yes it's covered under warranty

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painful as this has been there's a bit of good news - a plug backing out is way easier to manage than a casting problem.  human error, not mechanical.  gotta love those warranties.  glad you're back in business.

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21 hours ago, Riverman1 said:

Yes it's covered under warranty

Awesome

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8 hours ago, 31Airborne said:

painful as this has been there's a bit of good news - a plug backing out is way easier to manage than a casting problem.  human error, not mechanical.  gotta love those warranties.  glad you're back in business.

The casting defect was on the top end of the engine, caused a pretty bad oil leak. I was just commenting on their poor quality control. Mercury actually wanted the dealers to silicon the hole up & send them back out as repaired.

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Copy - thanks.  Not a good move by Merc.  Too many pros and high profile anglers out there running their products.  I don't think a quality issue like this will bode w/ them.

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I can’t remember where I’d read that, but seems it was on some of the low to mid horse motors (coulda swore someone with a Tracker Heritage, with the 40, was the one complaining online about it)

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